Word-Of-the-Week #1026: Emergency
April 4, 2024 by Susan Clarke
Emergency – a sudden, urgent, usu. unexpected occurrence requiring immediate action.
How comfortable are you dealing with an emergency? Can you stay calm and focused in an intense situation?
Steve Strauss, author of STEVE’S 3-MINUTE COACHING, once again has great insight to share.
Principle: Dealing With Emergencies
(Principles are basic truths that, when applied, cause success to come to you easier and quicker.)
Talking with a seatmate during a recent airplane trip we discussed his history which included years as a paramedic. A phrase just slipped out of him about how he stayed calm and focused in intense situations.
Each event he would remind himself, “This is not my emergency.” That frame of reference supported him to remain professional and caring in the middle of emotion-filled disasters.
Sometimes he physically grounded/anchored the phrase by touching the door-frame as he entered a home or office or as he arrived at the mangled body of a vehicle.
Be present? Of course. Do what you’re there to do? Yes. Take on the emotional energy of the participants? Not useful.
Coaching Point: Can you recall an emotion-based situation where reciting “This is not MY emergency” would have helped you stay focused and have performed with a clearer head and heart?
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— Copyright 2024 Steve Straus. All rights reserved. —
This week’s focus is about dealing with an emergency. I have found that people who don’t plan or are impatient create what I call “a fire drill.” They expect people to help at the drop of a hat. And that creates a sudden, urgent situation requiring immediate action. How would it feel for you to say, “This is not my emergency?”
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