WOW Word-Of-the-Week #390: Gregarious

January 25, 2012 by · Comments Off on WOW Word-Of-the-Week #390: Gregarious 

Gregarious – seeking and enjoying the company of others; sociable.

Do you think of yourself as a sociable person? Would you rather go to a party or stay home and read a good book? Do you like having “quiet time” or does that make you feel like you are missing out? Do you enjoy the company of your customers, guests, members, clients, co-workers, and employees?

For the next several weeks I am going to revisit WOW’s from my book, “The Fun-Damental Secrets of Service: How to have fun and make your customers feel good about spending their money!” I came up with a word for each of the letters in SERVICE. And let’s face it, no matter who you are or what you do, we are all in the service business. We serve our customers, guests, members, clients, co-workers, or employees at work and out family and friends at home!

The S in Service stands for Sociable. If we are to really serve our customers, guests, members, clients, co-workers, or employees then we need to be genuinely interested in them. We need to truly care about them and enjoy their company! Which brings me to my

FUN-damental Service Secret #1

 “If you don’t like people,
you have no business
being in the people business.”

Don’t underestimate the intelligence of your customers, guests, members, clients, co-workers, or employees! You can’t pretend to be nice. Being phony and acting like you care is easy to spot and a real turnoff! If you don’t like interacting with people directly, then make sure you are in a job that allows for that. And vice versa!

This week focus on being gregarious. How does it feel to be friendly and sociable? When was the last time you enjoyed the company of your customers, guests, members, clients, co-workers, or employees? How about your family and friends?

Reader Responses

“I really like this weeks service secret! Have a good day in a gregarious way!” – Ralph

“I guess I have the gregarious gene in my DNA. I can’t help it. I enjoy being around  people and making them feel good about themselves. When a smile is returned to us, we can’t but help feel good. It is natural. I enjoy the group of people with whom I work. In fact, I look forward to seeing them every day. And we all have to serve somebody, in one way or another in our lives. I know some people who just don’t enjoy meeting new people. It scares them. When it comes right down to it, relationships are what life is all about. We never know what door will open in our lives when we meet new people. We don’t walk through this life alone. And people are put into our lives for reasons that we can’t quite figure out at the time.  But it is often revealed later on. Let’s make those people who do come into our lives happy. Let’s be sociable and welcoming. Life is just too short to shut people out. Great word, Susan. Have a great week, and enjoy the Super Bowl on Sunday. It should be a great game.” – “Warrior” Joe

“This is my favorite! I’m this type of person. I would like to do the work you do someday.” – Rita