WOW Word-Of-the-Week #516: EI
June 26, 2014 by Susan Clarke
EI – emotional intelligence; aka EQ.
Did you know that it’s you EQ not your IQ that counts? Did you know that your IQ gets you hired but that your EQ gets you promoted? Would you like to work with a staff of top performers?
In 1995 Daniel Goleman wrote the book titled, Emotional Intelligence: Why it can matter more than IQ. I read the book and loved it and created a seminar based on the key factors. Then this week the San Diego UT ran an article on the front page of the business section titled, Emotional Intelligence: companies find that workers with high EQ are most productive.
So here we are almost 20 years later and it’s still big news! Erinn Hutkin writes, “Measuring a person’s emotional intelligence may seem like a “touchy-feely” concept, but it is one that is proving to be a successful method to hire, promote and retain highly productive executives and staff.
Essentially, assessing emotional intelligence (EI), also known as EQ, helps businesses address or identify problems with someone’s behavior when it comes to
how they manage emotions and how self-aware they are, particularly in stressful situations.
Christine DiDonato, founder of career Revolution Inc., a group that helps companies turn young professionals into leaders, said when top performers have been studied, up to 90 percent of them test high for EI. Since there is a high correlation with EI and performance, if a company can further develop EI throughout their workforce, they should expect lifts in productivity, not to mention a much more self-aware culture.
She goes on to say “Most organizations lack the resources to provide the right kind of development for enough of their workforce to make a real difference to their bottom line. If a company needs to address why they have a disengaged workforce, increasing turnover or declining revenues, they should invest in tools and resources that make a difference in how their workforce interacts.”
The last paragraph reads, “We know that happy people are productive people. And productive people add value to their customers, the economy and the world they live in.”
This week’s focus is on Emotional Intelligence. Does your work involve human resources and/or hiring staff? Would you like to reduce your turnover? Would you like to have a highly productive staff?
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